Support throughout your project's journey.
Using the 'Four Ds' methodology (Discovery, Design, Development, and Deployment), our team of clinical and industry experts will help you take your project from the earliest stages of conception through to deployment and continuous iteration.
Discovery
Once you have identified a potential product, it is important to develop that idea through a comprehensive discovery phase. If you ask any healthcare professional what the most important thing is for them, they will almost always respond with 'the patient'. Whether it's ensuring patient safety, protecting patient data, or improving patient outcomes, addressing the concerns of clinical staff and any barriers to their provision of care will never go amiss. Our experts will consider the voices of healthcare professionals, the needs of patients, and the intricacies of any proposed solutions, providing you with a rich foundation upon which your project can grow.
Design
Based on insights gleaned during the discovery phase, we will collaborate closely with you to help tailor the perfect product for your customers. Your vision will become a blueprint that prioritises the needs of your end-users to enhance their experience and meet their expectations. Our team of clinicians and industry experts can help you to understand the concerns of your customers and design solutions that will improve their ability to provide care. We place an emphasis on the importance of considering end-to-end workflows, making them accessible to your end-users by considering them in the context of patient journeys.
Development
As your blueprints begin to take shape during the development phase, we assist by providing a continuous feedback process to ensure that your product's refinement aligns with the clinical and patient perspective. This iterative approach enables the product to evolve, be fine-tuned and improved, all while remaining grounded in a healthcare context and meeting the needs of your customers. We have also created our own solutions that can be implemented alongside your product to help engage your end-users.
Deployment
The introduction of your system into real world contexts can be frightening and troubled by myriad issues, ranging from bugs to user reticence and more. To ensure successful adoption and retention of your system, our clinicians will act as your trusted representatives, advocating for your product among healthcare professionals and end-users. Our team will work alongside you to promote buy-in from all stakeholders and address any lingering concerns, thereby easing the transition and paving the way for sustainable success.
